Our approach at Orb Web is to make sure that any project we take on gives a real value-added benefit to our clients. Though it sounds simple, achieving this level of quality takes dedication, expertise, and flexibility.
The first step to a successful engagement starts with understanding our client's goals and expectations. You will meet, discuss, and scope the entire project with a consultant who will listen to your objectives and offer a total solution to achieve your goals. This first step will help you translate some of your dreams into a tangible and thorough set of requirements. We offer this service free of charge because we are confident you won't find a better service provider than Orb Web.
Our prices are affordable... plain and simple. We offer our basic services at flat rate prices with the ability to add extra options. If your objectives don't fit one of our predefined packages, we will customize our services to fit your needs.
Once you make the decision to purchase services from Orb Web, we will take care of your needs every step of the way. Orb Web makes communication a priority by setting up a weekly conference call for the duration of the project to give updates and demos. If something isn't going the way you expected, please let us know during one of these meetings and we will change our course.
If your package includes extended consulting hours or a maintenance contract, we will strive to provide additional services and troubleshooting support when it is needed.
Our total solutions approach gives our customers peace of mind when making the critical decision to advance their business to the Web.
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